{"id":11043,"date":"2021-04-21T10:25:05","date_gmt":"2021-04-21T07:25:05","guid":{"rendered":"https:\/\/www.17047165566933.sritis.lt\/index.php\/2021\/04\/21\/liko-blogi-prisiminimai-ir-prastas-ivaizdis-2\/"},"modified":"2021-04-21T10:25:05","modified_gmt":"2021-04-21T07:25:05","slug":"liko-blogi-prisiminimai-ir-prastas-ivaizdis-2","status":"publish","type":"post","link":"https:\/\/www.santaka.info\/index.php\/2021\/04\/21\/liko-blogi-prisiminimai-ir-prastas-ivaizdis-2\/","title":{"rendered":"Liko blogi prisiminimai ir prastas \u012fvaizdis"},"content":{"rendered":"<p><em><\/em><\/p>\n<p>\u012e redakcij\u0105 kreip\u0117si vilkavi&scaron;kiet\u0117 J\u016brat\u0117 GE\u010cIEN\u0116, nepatenkinta siunt\u0173 tarnybos DPD ir jos partneri\u0173 darbu. Moteris nor\u0117jo vie&scaron;ai pasidalyti savo nekasdienine patirtimi.    <\/p>\n<p>   &bdquo;Internetu u\u017esisakiau prekes, ir pasirinkau, kad jas pristatyt\u0173 kurjeris \u012f DPD terminal\u0105. Ta\u010diau kit\u0105 dien\u0105 \u012f savo elektronin\u012f pa&scaron;t\u0105 gavau \u017einut\u0119, jog mano siunta palikta ne DPD terminale, kuris yra Vytauto gatv\u0117je, prie &bdquo;Iki&ldquo; prekybos centro, o &bdquo;Pickup&ldquo; siunt\u0173 ta&scaron;ke kitoje Vytauto gatv\u0117je esan\u010dioje parduotuv\u0117je, &ndash; lai&scaron;ke ra&scaron;\u0117 J. Ge\u010dien\u0117. &ndash; \u017dinut\u0117je buvo nurodytas siuntos numeris ir atsipra&scaron;ymas u\u017e nepatogumus. U\u017esira&scaron;iau siuntos kod\u0105 ir kovo 24 d. nuvykau nurodytu adresu atsiimti siuntos.  <br \/> <br \/>\n\u012e\u0117jusi \u012f parduotuv\u0119 stabtel\u0117jau prie dur\u0173, apsidairiau, ar n\u0117ra daug \u017emoni\u0173, kad laiky\u010diausi vis\u0173 saugumo reikalavim\u0173. \u017dmoni\u0173 nebuvo, bet nema\u010diau ir parduotuv\u0117s atstovo, kuris tur\u0117t\u0173 mane aptarnauti.  <br \/> <br \/>\nKiek palaukusi \u017eengiau \u012f prekybos sal\u0119 ir pasteb\u0117jau dvi jaunas moteris, s\u0117din\u010dias ir besikalban\u010dias ant laipt\u0173, vedan\u010di\u0173 \u012f antr\u0105 parduotuv\u0117s auk&scaron;t\u0105. Pasakiau, kad at\u0117jau pasiimti siuntos, nurod\u017eiau jos numer\u012f. Pardav\u0117ja man mostel\u0117jo ranka link lango ir liep\u0117 pa\u010diai i&scaron;sirinkti.  <br \/> <br \/>\nNegal\u0117jau patik\u0117ti savo akimis, ta\u010diau siuntos buvo i&scaron;rikiuotos \u010dia pat, ant grind\u0173. Prad\u0117jau ie&scaron;koti savosios, ta\u010diau u\u017era&scaron;ai buvo tokie smulk\u016bs, kad prie kiekvienos siuntos reik\u0117jo lenktis ir akylai \u017ei\u016br\u0117ti, kur u\u017era&scaron;yta mano pavard\u0117.  <br \/> <br \/>\nPerskai\u010diau keli\u0173 siunt\u0173 gav\u0117j\u0173 vardus, pavardes, adresus ir pagaliau pasisek\u0117. Ta\u010diau kai atsine&scaron;iau siunt\u0105 prie prekystalio, pardav\u0117ja man\u0119s paklaus\u0117 jos kodo. Pasakiau siuntos kod\u0105, bet paai&scaron;k\u0117jo, kad reikia kito kodo.  <br \/> <br \/>\nTeko gr\u012f\u017eti namo ir dar kart\u0105 perskaityti i&scaron; DPD gaut\u0105 elektronin\u012f lai&scaron;k\u0105. Jo gale smulkiu &scaron;riftu buvo nurodytas PIN kodas, kurio iki tol nepasteb\u0117jau, &ndash; pati kalta.  <br \/> <br \/>\nPaskambinau \u012f DPD klient\u0173 aptarnavimo skyri\u0173 ir parei&scaron;kiau savo nepasitenkinim\u0105 d\u0117l aptarnavimo j\u0173 siunt\u0173 ta&scaron;ke. DPD konsultant\u0117 nurod\u0117 ra&scaron;yti pretenzij\u0105 bei prid\u0117ti nuotraukas.  <br \/> <br \/>\nGr\u012f\u017eau savo siuntos jau \u017einodama PIN kod\u0105. \u012e\u0117jusi \u012f parduotuv\u0119 nufotografavau, kaip sud\u0117tos siuntos. Pardav\u0117ja man\u0119s paklaus\u0117, k\u0105 a&scaron; \u010dia darau. Kai pasakiau, kad darau tai, k\u0105 liep\u0117 DPD klient\u0173 aptarnavimo skyriaus darbuotoja, pardav\u0117ja pagrasino, kad i&scaron;kvies policij\u0105.  <br \/> <br \/>\nA&scaron; tam neprie&scaron;taravau, bet tada jau tr\u016bko mano kantryb\u0117 ir i&scaron;sakiau visk\u0105, k\u0105 galvoju apie jos po\u017ei\u016br\u012f \u012f klient\u0105, bendravim\u0105, aptarnavim\u0105 (jei apskritai tai galima taip vadinti). Pasi\u016bliau nueiti \u012f Vilkavi&scaron;kio knygyn\u0105, kur yra &bdquo;Venipak Pickup&ldquo; atsi\u0117mimo punktas, ir pasi\u017ei\u016br\u0117ti, kaip aptarnaujami klientai. Nusisteb\u0117jau, kad n\u0117ra normalu, kai siuntos i&scaron;d\u0117liotos ant grind\u0173, nesaugiai, visiems klientams prieinamoje vietoje. Karantino s\u0105lygomis \u017emon\u0117s patys \u010diupin\u0117ja visas siuntas, mato kit\u0173 \u017emoni\u0173 vardus, pavardes, adresus. \u010cia juk akivaizdus Asmens duomen\u0173 teisin\u0117s apsaugos \u012fstatymo pa\u017eeidimas!  <br \/> <br \/>\nAtvirai tariant, \u012f &scaron;i\u0105 parduotuv\u0119 gr\u012f\u017eti nenor\u0117\u010diau, nes liko blogi prisiminimai ir prastas \u012fvaizdis.&ldquo;  <br \/> <br \/>\nKaip ir buvo papra&scaron;yta, d\u0117l &scaron;ios nemalonios istorijos J. Ge\u010dien\u0117 nusiunt\u0117 pretenzij\u0105 DPD klient\u0173 aptarnavimo skyriui ir netrukus gavo atsakym\u0105.  <br \/> <br \/>\n&bdquo;D\u0117kojame, kad informavote apie situacij\u0105 ir nemaloni\u0105 patirt\u012f su DPD. J\u016bs\u0173 skund\u0105 gavome ir u\u017efiksavome. I&scaron;analizavome J\u016bs\u0173 siuntos pristatymo atvej\u012f ir apgailestaujame, kad jis nebuvo sklandus.  <br \/> <br \/>\nLabai atsipra&scaron;ome u\u017e sukeltus nepatogumus ir nekorekti&scaron;k\u0105 partneri\u0173 darbuotojo elges\u012f. Kaip ma\u017e\u0105 atsipra&scaron;ymo dovan\u0105 siun\u010diame Jums 2 nuolaid\u0173 kodus nemokamai siuntai.  <br \/> <br \/>\nDar kart\u0105 labai atsipra&scaron;ome u\u017e tai, kad neatitikome J\u016bs\u0173 l\u016bkes\u010di\u0173. Siekiame, kad tokios skaud\u017eios situacijos tapt\u0173 pamokomis mums ir m\u016bs\u0173 darbuotojams&ldquo;, &ndash; ra&scaron;\u0117 DPD klient\u0173 aptarnavimo specialist\u0117 Agn\u0117 Bernatonyt\u0117.  <\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u012e redakcij\u0105 kreip\u0117si vilkavi&scaron;kiet\u0117 J\u016brat\u0117 GE\u010cIEN\u0116, nepatenkinta siunt\u0173 tarnybos DPD ir jos partneri\u0173 darbu. Moteris nor\u0117jo vie&scaron;ai pasidalyti savo nekasdienine patirtimi. &bdquo;Internetu u\u017esisakiau prekes, ir pasirinkau, kad jas pristatyt\u0173 kurjeris&#8230; <\/p>\n","protected":false},"author":1,"featured_media":11044,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"pmpro_default_level":"","jetpack_post_was_ever_published":false,"_FSMCFIC_featured_image_caption":"Siuntos \u201ePickup\u201c siunt\u0173 ta\u0161ke gul\u0117jo tiesiog ant grind\u0173. \/ J\u016brat\u0117s GE\u010cIEN\u0116S nuotr.","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[141],"tags":[],"class_list":["post-11043","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-skaitytoju-laiskai","pmpro-has-access"],"featured_image_urls":{"full":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505.jpg",900,506,false],"thumbnail":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505-150x150.jpg",150,150,true],"medium":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505-300x169.jpg",300,169,true],"medium_large":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505-768x432.jpg",768,432,true],"large":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505.jpg",900,506,false],"1536x1536":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505.jpg",900,506,false],"2048x2048":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505.jpg",900,506,false],"post-thumbnail":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505-600x400.jpg",600,400,true],"visualnews_post_thumb":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505-600x400.jpg",600,400,true],"woocommerce_thumbnail":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505-300x300.jpg",300,300,true],"woocommerce_single":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505-600x337.jpg",600,337,true],"woocommerce_gallery_thumbnail":["https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505-100x100.jpg",100,100,true]},"author_info":{"info":["admin"]},"category_info":"<a href=\"https:\/\/www.santaka.info\/index.php\/category\/kitos-temos\/skaitytoju-laiskai\/\" rel=\"category tag\">Skaitytoj\u0173 lai\u0161kai<\/a>","tag_info":"Skaitytoj\u0173 lai\u0161kai","comment_count":"0","jetpack_featured_media_url":"https:\/\/www.santaka.info\/wp-content\/uploads\/2024\/12\/20210421102505.jpg","jetpack_sharing_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/posts\/11043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/comments?post=11043"}],"version-history":[{"count":0,"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/posts\/11043\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/media\/11044"}],"wp:attachment":[{"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/media?parent=11043"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/categories?post=11043"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/tags?post=11043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}