{"id":10895,"date":"2021-04-12T16:22:05","date_gmt":"2021-04-12T13:22:05","guid":{"rendered":"https:\/\/www.17047165566933.sritis.lt\/index.php\/2021\/04\/12\/liko-blogi-prisiminimai-ir-prastas-ivaizdis\/"},"modified":"2021-04-12T16:22:05","modified_gmt":"2021-04-12T13:22:05","slug":"liko-blogi-prisiminimai-ir-prastas-ivaizdis","status":"publish","type":"post","link":"https:\/\/www.santaka.info\/index.php\/2021\/04\/12\/liko-blogi-prisiminimai-ir-prastas-ivaizdis\/","title":{"rendered":"Liko blogi prisiminimai ir prastas \u012fvaizdis"},"content":{"rendered":"<p><em><\/em><\/p>\n<p>\u012e redakcij\u0105 kreip\u0117si vilkavi\u0161kiet\u0117 J\u016brat\u0117 GE\u010cIEN\u0116, nepatenkinta siunt\u0173 tarnybos DPD ir jos partneri\u0173 darbu. Moteris nor\u0117jo vie\u0161ai pasidalyti savo nekasdienine patirtimi.<br \/>\n<br \/>\u201eInternetu u\u017esisakiau prekes, ir pasirinkau, kad jas pristatyt\u0173 kurjeris \u012f DPD terminal\u0105. Ta\u010diau kit\u0105 dien\u0105 \u012f savo elektronin\u012f pa\u0161t\u0105 gavau \u017einut\u0119, jog mano siunta palikta ne DPD terminale, kuris yra Vytauto gatv\u0117je, prie \u201eIki\u201c prekybos centro, o \u201ePickup\u201c siunt\u0173 ta\u0161ke kitoje Vytauto gatv\u0117je esan\u010dioje parduotuv\u0117je, \u2013 lai\u0161ke ra\u0161\u0117 J. Ge\u010dien\u0117. \u2013 \u017dinut\u0117je buvo nurodytas siuntos numeris ir atsipra\u0161ymas u\u017e nepatogumus. U\u017esira\u0161iau siuntos kod\u0105 ir kovo 24 d. nuvykau nurodytu adresu atsiimti siuntos.<br \/>\n<br \/>\u012e\u0117jusi \u012f parduotuv\u0119 stabtel\u0117jau prie dur\u0173, apsidairiau, ar n\u0117ra daug \u017emoni\u0173, kad laiky\u010diausi vis\u0173 saugumo reikalavim\u0173. \u017dmoni\u0173 nebuvo, bet nema\u010diau ir parduotuv\u0117s atstovo, kuris tur\u0117t\u0173 mane aptarnauti.<br \/>\n<br \/>Kiek palaukusi \u017eengiau \u012f prekybos sal\u0119 ir pasteb\u0117jau dvi jaunas moteris, s\u0117din\u010dias ir besikalban\u010dias ant laipt\u0173, vedan\u010di\u0173 \u012f antr\u0105 parduotuv\u0117s auk\u0161t\u0105. Pasakiau, kad at\u0117jau pasiimti siuntos, nurod\u017eiau jos numer\u012f. Pardav\u0117ja man mostel\u0117jo ranka link lango ir liep\u0117 pa\u010diai i\u0161sirinkti.<br \/>\n<br \/>Negal\u0117jau patik\u0117ti savo akimis, ta\u010diau siuntos buvo i\u0161rikiuotos \u010dia pat, ant grind\u0173. Prad\u0117jau ie\u0161koti savosios, ta\u010diau u\u017era\u0161ai buvo tokie smulk\u016bs, kad prie kiekvienos siuntos reik\u0117jo lenktis ir akylai \u017ei\u016br\u0117ti, kur u\u017era\u0161yta mano pavard\u0117.<br \/>\n<br \/>Perskai\u010diau keli\u0173 siunt\u0173 gav\u0117j\u0173 vardus, pavardes, adresus ir pagaliau pasisek\u0117. Ta\u010diau kai atsine\u0161iau siunt\u0105 prie prekystalio, pardav\u0117ja man\u0119s paklaus\u0117 jos kodo. Pasakiau siuntos kod\u0105, bet paai\u0161k\u0117jo, kad reikia kito kodo.<br \/>\n<br \/>Teko gr\u012f\u017eti namo ir dar kart\u0105 perskaityti i\u0161 DPD gaut\u0105 elektronin\u012f lai\u0161k\u0105. Jo gale smulkiu \u0161riftu buvo nurodytas PIN kodas, kurio iki tol nepasteb\u0117jau, \u2013 pati kalta.<br \/>\n<br \/>Paskambinau \u012f DPD klient\u0173 aptarnavimo skyri\u0173 ir parei\u0161kiau savo nepasitenkinim\u0105 d\u0117l aptarnavimo j\u0173 siunt\u0173 ta\u0161ke. DPD konsultant\u0117 nurod\u0117 ra\u0161yti pretenzij\u0105 bei prid\u0117ti nuotraukas.<br \/>\n<br \/>Gr\u012f\u017eau savo siuntos jau \u017einodama PIN kod\u0105. \u012e\u0117jusi \u012f parduotuv\u0119 nufotografavau, kaip sud\u0117tos siuntos. Pardav\u0117ja man\u0119s paklaus\u0117, k\u0105 a\u0161 \u010dia darau. Kai pasakiau, kad darau tai, k\u0105 liep\u0117 DPD klient\u0173 aptarnavimo skyriaus darbuotoja, pardav\u0117ja pagrasino, kad i\u0161kvies policij\u0105.<br \/>\n<br \/>A\u0161 tam neprie\u0161taravau, bet tada jau tr\u016bko mano kantryb\u0117 ir i\u0161sakiau visk\u0105, k\u0105 galvoju apie jos po\u017ei\u016br\u012f \u012f klient\u0105, bendravim\u0105, aptarnavim\u0105 (jei apskritai tai galima taip vadinti). Pasi\u016bliau nueiti \u012f Vilkavi\u0161kio knygyn\u0105, kur yra \u201eVenipak Pickup\u201c atsi\u0117mimo punktas, ir pasi\u017ei\u016br\u0117ti, kaip aptarnaujami klientai. Nusisteb\u0117jau, kad n\u0117ra normalu, kai siuntos i\u0161d\u0117liotos ant grind\u0173, nesaugiai, visiems klientams prieinamoje vietoje. Karantino s\u0105lygomis \u017emon\u0117s patys \u010diupin\u0117ja visas siuntas, mato kit\u0173 \u017emoni\u0173 vardus, pavardes, adresus. \u010cia juk akivaizdus Asmens duomen\u0173 teisin\u0117s apsaugos \u012fstatymo pa\u017eeidimas!<br \/>\n<br \/>Atvirai tariant, \u012f \u0161i\u0105 parduotuv\u0119 gr\u012f\u017eti nenor\u0117\u010diau, nes liko blogi prisiminimai ir prastas \u012fvaizdis.\u201c<br \/>\n<br \/>Kaip ir buvo papra\u0161yta, d\u0117l \u0161ios nemalonios istorijos J. Ge\u010dien\u0117 nusiunt\u0117 pretenzij\u0105 DPD klient\u0173 aptarnavimo skyriui ir netrukus gavo atsakym\u0105.<br \/>\n<br \/>\u201eD\u0117kojame, kad informavote apie situacij\u0105 ir nemaloni\u0105 patirt\u012f su DPD. J\u016bs\u0173 skund\u0105 gavome ir u\u017efiksavome. I\u0161analizavome J\u016bs\u0173 siuntos pristatymo atvej\u012f ir apgailestaujame, kad jis nebuvo sklandus.<br \/>\n<br \/>Labai atsipra\u0161ome u\u017e sukeltus nepatogumus ir nekorekti\u0161k\u0105 partneri\u0173 darbuotojo elges\u012f. Kaip ma\u017e\u0105 atsipra\u0161ymo dovan\u0105 siun\u010diame Jums 2 nuolaid\u0173 kodus nemokamai siuntai.<br \/>\n<br \/>Dar kart\u0105 labai atsipra\u0161ome u\u017e tai, kad neatitikome J\u016bs\u0173 l\u016bkes\u010di\u0173. Siekiame, kad tokios skaud\u017eios situacijos tapt\u0173 pamokomis mums ir m\u016bs\u0173 darbuotojams\u201c, \u2013 ra\u0161\u0117 DPD klient\u0173 aptarnavimo specialist\u0117 Agn\u0117 Bernatonyt\u0117.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u012e redakcij\u0105 kreip\u0117si vilkavi\u0161kiet\u0117 J\u016brat\u0117 GE\u010cIEN\u0116, nepatenkinta siunt\u0173 tarnybos DPD ir jos partneri\u0173 darbu. Moteris nor\u0117jo vie\u0161ai pasidalyti savo nekasdienine patirtimi. \u201eInternetu u\u017esisakiau prekes, ir pasirinkau, kad jas pristatyt\u0173 kurjeris&#8230; <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"pmpro_default_level":"","jetpack_post_was_ever_published":false,"_FSMCFIC_featured_image_caption":"Siuntos \u201ePickup\u201c siunt\u0173 ta\u0161ke gul\u0117jo tiesiog ant grind\u0173. \/ J\u016brat\u0117s GE\u010cIEN\u0116S nuotr.","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10895","post","type-post","status-publish","format-standard","hentry","category-uncategorized","pmpro-has-access"],"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","post-thumbnail":"","visualnews_post_thumb":"","woocommerce_thumbnail":"","woocommerce_single":"","woocommerce_gallery_thumbnail":""},"author_info":{"info":["admin"]},"category_info":"<a href=\"https:\/\/www.santaka.info\/index.php\/category\/uncategorized\/\" rel=\"category tag\">Be kategorijos<\/a>","tag_info":"Be kategorijos","comment_count":"0","jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/posts\/10895","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/comments?post=10895"}],"version-history":[{"count":0,"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/posts\/10895\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/media?parent=10895"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/categories?post=10895"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.santaka.info\/index.php\/wp-json\/wp\/v2\/tags?post=10895"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}